If you need to return a piece of art please email or call me to discuss the reasons and the most efficent and the safest way to accomplish this. I stand behind my work and of course, I always insure when shipped. If the painting or print is dammaged we will get it replaced or refunded. If you recieve it and decide it does not suit you, it will need to be shipped or returned to me in the condition it came to you. No damage. Once I recieve the piece undamaged I will refund your money.